01 Questions and Answers Additional information about us
How to become the project participant?
For participation in the project it is necessary to be registered. For this purpose you shall fill in the registration form. It is necessary to type user name, password, e-mail. Having been registered you will be able to login to your personal account, fill up your account balance, and a make the deposit. Also don't forget to type its payment details in appropriate section of personal area.
- What electronic payment processors are approves by the project?
May I change the password, e-wallet and e-mail?
Yes, Change of the password, email and E-wallet can be made in the account.
What is Referrer program of the project?
Referral program is up to 10% from a referral income first level 5% second level 3% and third level 2%. Our team against the strategy of "Hit&Run" therefore we want of smooth increase in financial fund of the project, and that led to this partner program.
May I open several accounts in the project?
Yes, you can open as many accounts as you wish on crystalforex.
How to make the deposit?
You can make the deposit of the account of the project, having been registered. After that it is possible to choose a tariff plan and to make the deposit.
How long does enrollment of deposits?
All deposits are enrolled and become active instantly. Deposits from Bitcoin can enrollment up to 48 hours.
What is the minimum amount to withdraw?
Minimum withdrawal amount is $1
Whether there is a commission for funds withdrawal in the project?
When new languages and EPS in the project will be available?
In process of development of the Administration project will add some languages and EPS. The English version of the website is available at the moment.
When I can check my account?
Information about your personal account is available 24 hours a day, 7 days a week.
Through what is the time after making of payment order money will be available on my payment processor e-wallet?
All payments are performed instantly.
How many deposits I can make in the project?
You can open an unlimited number of deposits on any tariff plan.
May I recover the forgotten password?
Yes, for password recovery follow the "password recovery" link. After you will specify the data typed at registration, the recovery link will got by you to e-mail.
If I make the deposit from my account balance, will be accrued a referral reward to my upline for such deposit?
No. The referral reward will be accrued only in case if the deposit has been made from payment processor directly.
How I can contact with Administration?
We are always available. You can contact us through live chat, email, or telegram.